Return & Refund Policy

Last Updated: June 2026

At Organic Oasis, every product is handcrafted with care using natural ingredients and packaged with your wellness in mind. Due to the personal and hygienic nature of our skincare products, we maintain the following return policy to protect the integrity and safety of every item we sell.

All Sales Are Final

Unless otherwise required by applicable law, all sales are final.

We do not accept returns or exchanges on opened, used, or altered products.

Eligible Returns

At the sole discretion of Organic Oasis, unopened products in their original, unused condition may be eligible for return authorization if requested within 14 days of delivery.

All return requests must be approved by our customer care team before products are sent back.

Unauthorized returns may be refused.

Restocking Fee

Approved returns are subject to a 20% restocking fee.

Original shipping charges are non-refundable, and customers are responsible for all return shipping costs.

Refunds will be issued only after returned merchandise has been received and inspected.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at:

hello@anorganicoasis.com

Please include your order number along with photographs of the product and shipping packaging so our team can review the issue and determine an appropriate resolution.

Refused or Unclaimed Shipments

Packages refused by the recipient or returned due to failure to claim delivery may be subject to return shipping charges and a 20% restocking fee.

Order Cancellations

Once an order has been submitted, we begin processing it promptly. While we will do our best to accommodate cancellation requests, we cannot guarantee that an order can be modified or canceled once it has been placed.

Questions

If you have questions regarding your order or this policy, please contact us at:

Organic Oasis

Email: hello@anorganicoasis.com